FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1:Do you have a factory?

-Yes,we are an direct OEM&ODM factory,Main business is in Yoga Wear,Gym Wear,Sportswear,T-shirts.Hoodies&Sweatshirts etc.

Q2:How Can I get a sample from you to confirm the quality ?

-A:you can send us exact fabirc Composition,size Chart and Detail Craft.we will arrange sample according your specification.

-B:You can send us samples pics or your own Design artwork,we can make the sample based on your specification or your own design.

Q3:What is your payment Term?

-TT/Western Union/Paypal/Money Garm/LC/Alibaba Trade Assurance

Q4:What is your lead time ?and Can we get the goods on time?

-Sample Lead Time:7-10days after Details confirmed

-Mass production:15-25days after order confirmed

-We regard Clients time as gold,So we do our best to delivery Goods on time.

Q5:Do you inspect the finished products?

-Yes,Each of Production and Finished Products will be carried out inspect three times by QC before shipping.

Q6:What is your advantage?

-Professional Sales Service.

-Professional Technology and High Quality.

-No Color Fading,Breathable,Dry Fit,Cool Fit,Anti-Pilling,Anti-UV Etc.

-On Time Delivery

Q7: What's your MOQ?

For OEM/ODM customization and private customization, the minimum order quantity is 100 pcs, we also offer Flexible Customization with MOQ of 50 pcs, but the price will be more expensive than other customization.

Q8: Can I add my own logo to the clothing?

Yes, if you need customized Logo, you can choose our customized service, your design need 100pcs per design per color at least.

Q9: Do you accept PayPal payments?

Yes, we can accept Paypal payment, we can also pay through Trade Assurance on Alibaba platform, which protects online orders and facilitates us to trade purchases with adequate technical support and payment security.

Q10: Can you provide samples before ordering?

Yes, we will send you samples to confirm the quality of the samples before you place a bulk order, and our service group will give you timely feedback on the progress of the samples to let you know.

Q11: What is your packaging method?

Usually garments are packed in a plastic bag and shipped in a cardboard box, if you want to customize the packaging, we can customize the way you want.

Q12: How do I track my package?

We will give you Tracking Number and shipping voucher after shipment, and you can get the tracking information from the shipping method website. In addition, we will also help you to update the package at any time.

Q13: Can you include my labels and hangtags?

We can customize labels for you to put your logo for free when we make samples, but you need to charge for the big goods.

Customized service:

Wash Mark: $15 per design (300-400 per design)

Main Mark: $25-$30 per design (each design has 300-400)

Hangtag: need to quote according to the material you need, the MOQ is 2000 pcs.

Q14: Can you customize my slogan bags?

We provide you with regular shipping packaging, which is free of charge, but of course you can also customize your shipping packaging and have your slogan printed on your branded packaging!

Q15: Can you offer direct delivery? How can I deal with you?

We can help you ship goods directly to your customers' countries, our transaction is simple, you can contact us to place an order and provide the customer information and address etc. that you need to receive the goods, and we will dispatch the goods according to the address you fill in. Of course, you can also use your own third party freight forwarder, if you have other requirements, you can negotiate with our service team.

Q16: Can I customize it if I want a different style than your product?

Yes, we offer different customization options for you to choose from. As an athleisure apparel brand manufacturer, we have the customization capability to meet your needs, and we also have the design capability and supporting supply chain.

Ready to get started? Contact us today for a free quote!

Let us become your first choice!